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Dynamics 365 – Customer Service Demo Video
This video is how I demonstrate the Customer Service solution based on my blog series. I like to keep things simple, but at the same time functional. Please let me know what you think. Stay tuned Next...
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Dear MS Could you please just fix the following? Pretty Please🙏🥰
I love the new UI and the new timeline, but there were some choices made that never made sense. Specifically the navigation elements on the timeline. Ideas – Please vote...
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This weekend I was so fortunate to talk at the Field Service BootCamp. I have tried to design the Field Service solution to be as simple as possible. I remove most of the logic from view, but keep the...
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New Email Signature in preview. Is it really an upgrade? 🤷♂️
In the preview for release wave 2020 2 Microsoft is moving the signature to UI. While doing this, they have the possibility to brush up on some old tech. Almost every piece of the old Dynamics moved...
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Dynamics 365 Customer Service in 1 hour or less ⏰
Did you know that it is possible to setup a fully functional Customer Service installation in less than one hour? I am proud to present all 3 parts1. The community solution – Download2. The Video for...
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Dataverse for teams DV4T – Exploring Data Migration
I will keep calling it CDS Lite in the smallest hope that this one day might get the name CDS Lite. It just makes perfect sense to give it a name like this. Allright, enough about the hope for a...
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Microsoft MVP ❤
After 13 years of Dynamics 365 (CRM) I can finally say that I am a Microsoft MVP I had no idea this would mean so much to me, but it really really does!! The amount of work behind this title is just...
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Dynamics 365 – Rich text editor
Thanks to my good friend Rasmus he pointed out that wave 2 is announcing a PCF component for rich text editing. I had to try it out see what it actually was. After adding the multiple lines field to...
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Dynamics HR + CDS / Dataverse
This is not the average Dynamics CRM post, but I was challenged by Malin Martnes to see if we could integrate the competency part of of Dynamics HR with Customer Engagement. The reason we wanted to...
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Dynamics Relevance Search just got relevant 🙌
MAAAAAASIVE update in the search experience for Dynamics, and I am extremely excited about it. The global search has received a major face-lift and is now looking really good. I personally never used...
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Dynamics 365 Storage Changes coming your way
A while back I posted my worries about storage and the DB being eaten up by system tables that we as consultants can’t do anything about. Have you checked you storage lately? I created an Idea in the...
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DataFlow – Merge Queries (aka Join Tables)
A long while Back Carina Claesson wrote about joining data with DataFlows. I had created a dataflow with 2 tables and used a specialized “behind the scenes” connecting several “CRM Keys” together. It...
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DataFlows – Customer lookup fix🔨
I have allready posted about the Customer Lookup, but there is a bug ATM that will prevent you from setting the customer lookup correctly. Luckily Microsoft has provided us with a temporary workaround...
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ACDC 2021 – Hackathon summary
WOW… Simply WOW. It’s the best way to summarize this years hackathon. Normally this 3 day hackathon is situated in the beautiful hill of Holmenkollen, but this year we were forced to go online for...
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ACDC 2021 – Final delivery
My last post described the ACDC hackathon and what it’s all about, but this post is what our company ended up delivering for the Arctic Cloud Developer Challenge after 2 1/2 days of pure geeking Meet...
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Dynamics 365 form or advanced find images error
This post is almost not relevant any more due to the fact that we all will be pushed into the make.powerapps experience in “the fullness of time”, but I will still be using the classic viewer for the...
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Dynamics / Power Apps + Office App Launcher
Launching a new app or launching a new CRM system always leaves the users with the same question. Where do I find the application? At first I didn’t really understand the question, because I thought...
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Dynamics 365 + Teams integration error
Recently ran into a problem with the Teams integration OOTB, where the integration continuously threw an error after connecting the Dynamics record to the Teams. This is a pretty Vanilla environment,...
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Dynamics 365 Teams Document Locations – Where art thou?🤷♂️
Even though we all wish it wasn’t so, Document Locations still rule the integrations between Dynamics 365 and SharePoint. I’m not saying that I have a better idea what would be a smarter way of...
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Power Automate – finding Dataverse environment URL
There are many ways of getting the current environment URL, but this is the quick and dirty version of doing just this Next week I will post about Environment variables as I know this is a possible...
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