I was never a fan of the Business Process Flow (BPF) because of the many flaws. Sometimes I didn’t think it was easy enough, and other times not advanced enough. It simply wasn’t what I needed.
In a recent project I decided to give it another go, because the customer wanted to continue with the BPF they had from their old CRM system.
Opening the PBF now I see that there is so much new features here that I haven’t seen before. I guess most of these features are due to the FLOW platform now taking over the BPF.
Challenge: Setting pipeline phase
I know you can report on the BPF entity, but that is more complex than reporting on the opportunity entity if you ask me.
Can I set the “Phase” field on the opportunity when navigating to the next step in the BPF? Let’s see!!
Config
Open the Business Process Flow from your solution and notice a button at the bottom right “Business rules for this stage’s entity”.
Create a new Business Rule for Opportunity “Oppty – Set Pipeline Phase”.
For the first condition we check if the BPF is in the stage named Prospect.
If true, set the Pipeline Phase to “1 – Qualify”.
Repeat for the second step!
The business rule should look something like this:
Result
Let’s get back to the Opportunity. We see that it default is active on the Qualify stage in the beginning of the sales process.
Click the next stage
And there you go!!
New Found Love
So what do I think of the BPF now? Honestly, I liked it. It might be a replacement for many other JavaScripts that I have been using the later years, and that is only a good thing. In this case I was able to skip JavaScript and therefore deliver a solution with a low technical footprint:)